Responsible Gambling

Gambling should always be an enjoyable and entertaining activity. We are committed to promoting responsible gambling and ensuring that our players have access to the tools and resources they need to stay in control. If you ever feel that gambling is becoming a problem for you or someone you know, please read the information below and seek help immediately.

Signs of Problem Gambling

It is important to recognise the warning signs of problem gambling early. If you identify with any of the following, we strongly encourage you to seek support:

• Spending more money on gambling than you can afford to lose
• Feeling anxious, irritable, or restless when not gambling
• Chasing losses in an attempt to win back money
• Lying to friends or family about the amount of time or money spent gambling
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Using gambling as a way to escape stress, depression, or other emotional problems
• Feeling unable to stop or reduce gambling despite wanting to
• Continuing to gamble even after experiencing significant financial losses

Self-Exclusion Tools

We provide a range of self-exclusion and account management tools to help you stay in control of your gambling activity. These tools include the ability to set deposit limits, loss limits, session time limits, and cooling-off periods. If you feel you need a longer break, you can request a full self-exclusion from your account, which will prevent you from accessing our platform for a chosen period of time. To activate any of these tools, please visit your account settings or contact our customer support team directly. We take all self-exclusion requests seriously and will process them as quickly as possible to ensure your safety and wellbeing.

Helpful Resources

If you or someone you know is struggling with problem gambling, there are dedicated organisations that offer free, confidential advice and support. Please reach out to any of the following trusted resources:

• BeGambleAware - Provides information, advice, and support for anyone affected by problem gambling, including a free helpline available 24 hours a day.
• GamCare - Offers free support, information, and counselling for problem gamblers and their families through their national helpline and online chat service.

Remember, gambling is meant to be fun. Please gamble responsibly and never bet more than you can afford to lose. If you are concerned about your gambling, do not hesitate to use the resources and tools available to you.